We offer a 30-day window to reject and request a return for any defective items. However, any missing parts or discrepancies must be notified to us within 7 days of receiving delivery of the item.
You can email us at hello@urbandeco.co.uk or call 0116-296-3802 and provide us with your name, address, and order number to help us assist you with returns and replacements at no additional cost.
Please note that the furniture must be disassembled and kept in the original packaging for us to collect it from you.