You can add delivery instructions during checkout, including where your shipment should be dropped off and the delivery date and time.
If you have placed your order without adding any delivery instructions, you should receive a call and/or email from us to confirm your delivery date and time a few days before the order.
You can also reach out to our customer service team directly to add the instructions:
- Phone: 0116-296-3802
- Email: hello@urbandeco.co.uk